Windows Install: Difference between revisions

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(fix broken link to microsoft)
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[[Category:Installation|Windows]]
[[Category:Installation|Windows]]


== Caveats ==
== Problems & Solutions ==


===Installing PyMol 0.98 on WinXP Pro SP2===
===Problem: Installing PyMol 0.98 on WinXP Pro SP2===
If you get the following error while installing
If you get the following error '''while''' installing
<pre>
<pre>
  "16-bit Windows Subsystem.":
  "16-bit Windows Subsystem.":
Line 11: Line 11:
  Choose 'Close' to terminate the application.
  Choose 'Close' to terminate the application.
</pre>
</pre>
Sounds like the '''AUTOEXEC.NT''' file is corrupt.  You can fix this problem by replacing  
'''Fix''': Sounds like the '''AUTOEXEC.NT''' file is corrupt.  You can fix this problem by replacing  
  c:\WINDOWS\SYSTEM32\AUTOEXEC.NT
  c:\WINDOWS\SYSTEM32\AUTOEXEC.NT
with the one in
with the one in
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[http://support.microsoft.com/default.aspx?scid=kb;en-us;324767 MS Support For This Issue]
[http://support.microsoft.com/default.aspx?scid=kb;en-us;324767 MS Support For This Issue]
where you may also find the answer to your question.
where you may also find the answer to your question.
===Problem: PyMol Binary Crashes===
==== Video Driver ====
'''Fix''': Try updating your video card's driver software.  This is a common problem on laptops.
==== msvcr71.dll ====
'''Fix''': find the file '''msvcr71.dll''' on your computer and copy it to the directory that PyMol was installed to.

Revision as of 15:32, 11 April 2006


Problems & Solutions

Problem: Installing PyMol 0.98 on WinXP Pro SP2

If you get the following error while installing

 "16-bit Windows Subsystem.":
 "C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not
 suitable for running MS-DOS and Microsoft Windows applications.
 Choose 'Close' to terminate the application.

Fix: Sounds like the AUTOEXEC.NT file is corrupt. You can fix this problem by replacing

c:\WINDOWS\SYSTEM32\AUTOEXEC.NT

with the one in

c:\windows\repair

However if this doesn't work (or if the file is absent from this repair folder), use the file on the installation CDROM, it is

autoexec.nt_ 

in the i386 folder. Just type in a command window:

expand X:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt

where X is the drive letter of your CDROM.

If this does not resolve your issue, visit this link: MS Support For This Issue where you may also find the answer to your question.


Problem: PyMol Binary Crashes

Video Driver

Fix: Try updating your video card's driver software. This is a common problem on laptops.

msvcr71.dll

Fix: find the file msvcr71.dll on your computer and copy it to the directory that PyMol was installed to.